RETURN & EXCHANGE
RETURN POLICY
Thank you for shopping with us! We hope you love your purchase, but we understand that sometimes things just don't work out. If you need to return an item, please review our policy below:
Returns
We accept returns of unworn, unwashed, and undamaged items within 7 days of the delivery date. Please note that all tags and packaging must be included with the item. We reserve the right to refuse returns that do not meet our policy.
To initiate a return, please Whatsapp +6019-6667025 with your order number and reason for the return. Once we receive your request, we will send you an instructions.
Sale Items
Sale items are final sale and cannot be returned or exchanged.
Defective/Faulty Items
If you receive a damaged or defective item, please Whatsapp
+6019-6667025 within 7 days of delivery with your order number and a photo of the item. We will work with you to provide a replacement or a refund.
Please note:
We are not responsible for items lost or damaged during shipping. We recommend using a trackable shipping method and purchasing shipping insurance.
We reserve the right to refuse returns or issue partial refunds for items that show signs of wear, damage, or alteration.
Our return policy applies only to purchases made on our website. If you purchased an item from one of our retail partners, please contact them directly for their return policy.
Thank you for choosing to shop with us! If you have any questions or concerns about our return policy, please do not hesitate to contact us.