Free returns will only be applicable for any mis-delivery, such as different size, colour, product or defective/faulty items. Customers will have to bare the cost of the returns. Exchange will only be applicable with stocks that is ready. We do not entertain refunds unless the product fits the criteria of mis-delivery. Please arrange for returns within seven (7) days from the date of the arrival of the parcel.
Only regular priced items may be refunded. Sale items cannot be refunded.
Please inquire via our Whatsapp +6012-4146662 for fast reply. Simply mention your order ID and send us the picture of the product and description of the defect. Please note that this must be done within seven (7) days when the items arrive.