- No refund for deposit if order is cancelled
- Confirmed orders will be shipped out from our warehouse within 2 - 5 business day(s) if they are placed before 12:00pm, Monday to Friday, excluding public holidays.
- Aside from public holidays, orders placed on Friday after 12:00pm and over the weekend will be processed on the following Monday and shipped out from our warehouse within 1 - 3 business day(s).
- Shipping Rates: Shipping rates are calculated based on the weight of your order and your location. You can view shipping rates at checkout before completing your purchase.
- Order Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order online and see the estimated delivery date.
- International Shipping: We offer international shipping to select countries. International shipping rates and delivery times may vary based on your location.
- Order Delivery: We are not responsible for any lost or stolen packages. If your order is marked as delivered but you have not received it, please contact the carrier directly to file a claim.
Order Changes: If you need to make changes to your order after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once the order has been processed. - Priority postage will be given for those who made full payment