PRIVACY

1. Introduction
This Privacy Policy (the "Policy") is effective as of the 27th day of July 2020, and sets forth the practices and policies of Erreqa.com ("Company", "we", "us" or "our") regarding the collection, use, storage, and disclosure of the personal information of users ("you" or "user") of our website, found at erreqa.com (the "Website"). Our privacy practices fully comply with the laws of Malaysia, including the Personal Data Protection Act (PDPA).

2. Data Collection
We collect personal information about you through various means, including when you provide information directly to us, passively as you navigate through the Website, and from third-party sources. The types of personal information we collect may include, but are not limited to: name, email address, mailing address, phone number, and information about your
preferences, interests, and usage of the Website.
2.1. Information You Provide to Us
We may collect personal information that you provide to us voluntarily, such as when you communicate with us through email or other channels, when you create an account on our website, when you participate in our promotions, or when you submit inquiries, feedback, or requests for information.
2.2. Information Collected Passively
We may automatically collect certain information about your use of the Website, including your IP address, browser type, operating system, access times, and referring website addresses. We may use cookies, web beacons, and other similar technologies to collect and store such information about your use of our website.
2.3. Information Obtained from Third Parties
We may receive personal information about you from third parties, such as service providers, business partners, social media platforms, and public sources. We will seek assurances from these third parties that they have obtained your consent for us to process your personal information.

3. Data Storage
We are committed to safeguarding your personal information and maintaining the security of the data we collect. We have implemented appropriate physical, electronic, and managerial procedures to secure and protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to
ensure the privacy and the integrity of our systems and your personal information are protected.
3.1. Storage Location
Your personal information may be stored and processed in Malaysia or other countries where our servers are located. We may transfer your personal information to our global affiliates and partners outside of Malaysia, subject to compliance with applicable laws and regulations in those jurisdictions.
3.2. Retention Period
We will retain your personal information for the duration necessary to achieve the purposes outlined in this Policy, unless we are required by law to retain your personal information for a longer period.

4. Data Use
We use the personal information we collect for various purposes, including, but not limited to:
a. Providing, maintaining, and improving the functionality of the Website;
b. Communicating with you and responding to your inquiries, requests, and providing customer service;
c. Personalizing your experience on our website and customizing the content and advertisements you see;
d. Sending you promotional and marketing communications, which you can opt-out of at any time;
e. Analyzing and understanding user trends, preferences, and interests to enhance our services and improve our website;
f. Complying with our legal and regulatory obligations; and
g. Preventing, detecting, and investigating any activities that we suspect may involve fraudulent, illegal, or unauthorized behaviour.

5. Data Disclosure
We may disclose your personal information to third parties under the following circumstances:
a. With your consent or at your direction, such as when you choose to share information with a third-party service provider or business partner through our website;
b. To our service providers or business partners who perform functions on our behalf, such as processing payments, providing customer support, or analyzing data. These third parties are contractually obligated to use your personal information only to perform the services we request and to protect the confidentiality and security of your personal information;
c. In response to a subpoena, court order, or other legal process;
d. If we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, or violations of our Legal Terms or this Policy;
e. In the event of a merger, acquisition, reorganization, bankruptcy, or other sale or transfer of all or a portion of our assets, your personal information may be among the assets transferred; and
f. As otherwise required or permitted by law and with respect for applicable laws and regulations in Malaysia and other relevant jurisdictions.

6. Your Rights
Your rights relating to your personal information include:
a. Access: You have the right to request access to the personal information we hold about you;
b. Correction: You have the right to request that any inaccurate or incomplete personal information we hold about you be corrected;
c. Deletion: You have the right to request the deletion of your personal information, under certain conditions;
d. Restriction: You have the right to request a restriction on the processing of your personal information, under certain conditions;
e. Portability: You may have the right to request a copy of the personal information we hold about you, in a structured, commonly used and machine-readable format and to have that information transmitted to another data controller, where technically feasible;
f. Objection: You may have the right to object to our processing of your personal information, under certain conditions;
g. Withdraw Consent: If we have collected and processed your personal information with your consent, you may withdraw your consent at any time. Withdrawing consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent; To exercise any of these rights, or if you have any questions about your rights or this Policy, you can contact us at the information provided below.

7. Contact Information and Inquiries
If you have any questions or concerns about this Policy or our privacy practices, please contact us at hello@erreqa.com.

8. Changes to This Policy
We reserve the right to revise, amend, or update this Policy from time to time in our sole discretion. Any changes we make to this Policy will be effective immediately upon posting of the revised Policy on the Website. Your continued use of the Website following the posting of any changes constitutes your acceptance of the amended Policy. We encourage you to
periodically review this Policy to ensure you are aware of any changes and are familiar with the latest version.

9. Governing Law and Dispute Resolution
This Policy, and any disputes arising from or relating to this Policy, your use of the Website, or the processing of your personal information, shall be governed by and construed in accordance with the laws of Malaysia without regard to its conflicts of law provisions. Any dispute that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the courts of Malaysia, to the extent permitted by law.

10. Execution
This Policy shall be deemed executed and entered into by the Company on the effective date first written above