Privacy Policy (Short Version)
1. Who we are
We are Erreqa.com. This policy explains how we collect, use, and protect your personal data in line with the Malaysian PDPA.
2. What data we collect
We may collect your name, contact details, address, payment‑related details, and information about how you use our website.We also collect technical data such as IP address, browser type, and cookies when you browse our site.
3. How we use your data
We use your data to process orders, provide customer service, personalise your experience, send marketing (if you agree), improve our website, and comply with legal requirements.
4. How we store and protect it
Your data may be stored in Malaysia or other countries where our servers or service providers are located, with reasonable technical and organisational measures to keep it secure.We keep your data only as long as needed for the purposes above or as required by law.
5. When we share your data
We may share your data with trusted service providers (for example, payment processors, delivery partners, IT and marketing services) who are required to protect your data and use it only for our instructions.We may also disclose data if required by law, for fraud prevention, or in connection with a merger or sale of our business.
6. Your rights
You may request access, correction, deletion, restriction, or a copy of your personal data, and you may object to certain processing or withdraw consent where processing is based on consent.To exercise your rights or ask questions, contact us at hello@erreqa.com.
7. Changes to this policy
We may update this policy from time to time. The latest version will always be available on our website and applies from the date it is posted.
8. Governing law
This policy is governed by the laws of Malaysia, and any disputes will be handled by the courts of Malaysia.